Back-Office Admin and Customer Service

We specialize in back-office admin and customer service support outsourcing, allowing your business to focus on core operations. Our efficient team provides reliable support, enhancing productivity while reducing costs. Trust us to be your partner in achieving operational excellence. 

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Here are some examples of the services we offer,

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• Customer service/office admin tasks

• Data entry services
  ⚬ Manual to software data entry
  ⚬ Excel
  ⚬Web portal

• Raising and processing of invoice and POs

• Respond to emails and customer service calls

• E-commerce platform management

• Maintain supplier communication and procurement

• Business data analysis services

• Presentation development

• Dashboard / report and KPI development

• Record and report development and maintenance

• Standard Operating Procedure (SOP) development and maintenance

• System posting activities

• System posting activities
  ⚬ Inbound booking
  ⚬ Good issue activities

• Courier booking/con note creation

• Content writing

• Stock verification/reconciliation

• Any other back-office service that can be outsourced

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